Great West Life Insurance

Official Partner with
The Great-West Life

Image Optometry offers direct billing Electronic Claims Services for The Great-West Life Plan Members – otherwise known as Member eClaims:

  1. It expands convenient dental-style electronic claim submission to other Image Optometry eye care providers.
  2. Great-West’s Image Optometry Member eClaims and Provider eClaims services provide plan members with convenience and sophisticated technology adding value to your group benefits plan.

How It Works

  1. A plan member receives a service at any Image Optometry clinic.
  2. The Image Optometry provider logs on to a secure site, enter the patient and claim information, and can submit a claim or verify coverage (but not plan details).
  3. The claim is submitted to The Great-West Life for automatic adjudication, with a series of checks including coverage, type of expenses and provider eligibility.
  4. The provider is notified whether the claim has been approved, declined or held for review.
  5. Later, the plan member receives an Explanation of Benefits providing details of the claim.


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